Returns & Exchanges
Due to the perishable nature of our craft sodas and beverages, we cannot accept returns on food products, but we are committed to ensuring your satisfaction if items arrive damaged or incorrect.
Inspect Your Shipment
Upon delivery, please carefully examine your order for any signs of leakage, breakage, or missing items from your Sprecher package.
Document Issues
Take clear photos of any damaged bottles, cans, or packaging to help our team process your claim quickly and efficiently.
Contact Support
Email our customer service team within 48 hours of delivery with your order number and the photos of the damaged goods.
Receive Resolution
Once reviewed, we will issue a replacement shipment for the damaged items or provide a refund to your original payment method at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing